How to add venue contacts

Click Add contact in the Venue Staff card on the dashboard. Fill in name, role, phone, and email. Research adds contacts automatically too.

3 min read Producers

Venue contacts are the people you'll be working with on-site: the banquet captain, the AV lead, the sales rep, the hotel duty manager. Each contact has a name, role, phone, and email. They live with the venue, so they're just as visible on the dashboard as the parking notes or the loading dock notes.

Where to find the staff list

Open the event, click the Dashboard tab, and look at the right column. You'll see "Venue Staff" with a count in parentheses, an Add contact button on the right, and the list of existing contacts below.

Venue Staff table on the event dashboard listing two contacts with name, role, phone, and email columns, above the Parking, Loading Dock, and Power Drops note cards.
Venue Staff sits at the top of the right-column stack on the dashboard, with the Parking, Loading Dock, and Power Drops note cards directly below.

To add a contact manually

  1. Click Add contact.
  2. A new empty row appears with four input fields: Name, Role, Phone, and Email.
  3. Fill in the fields. Each one saves automatically as you type. You don't have to fill in all four — name alone is fine.

Contacts that come from research

When you click Fetch photos & map on a venue, Overture also looks for publicly-listed venue contacts (banquet captain, sales contact) and adds them to the staff list. You can edit or delete any of these the same way you would a manually-added contact.

To delete a contact

Each contact row has a trash icon on the right end. Click it to remove the contact. Removing a contact only deletes them from this event — if the same venue is used on a future event, you'll re-add them or re-run research.

If the list is empty

A new venue shows an empty dotted box that says "No contacts yet. Click 'Add contact' to enter venue staff manually." Click the Add contact button above the box to get started.