I can't edit some things as Crew
Overture roles intentionally split work into edit (Crew) and shape (Producer / Owner) — Crew can fly the show, but only Producers and Owners can change what the show looks like. Here's exactly what you can and can't do as Crew, with the workaround when you genuinely need an exception.
What Crew can do
Crew is the working-the-show role — read-write on the rows you need to touch during setup and call:
- Edit any row's content — cue, timing, presenter, slides, props, notes. All columns.
- Mark follow-ups complete — hover a follow-up chip, click the checkbox in the tooltip.
- Export the run of show as PDF — for crew packets, printed sheets, share-with-the-AV-team handouts.
- See everything — Venue, Team, Branding, Follow-ups tabs are all readable.
What Crew can't do (and who can)
The intentional limits — these protect the producer's shape of the show from accidental edits during a stressful call:
- Rename or reorder sessions — Producer or Owner only.
- Add or delete sessions — Producer or Owner only.
- Change the event logo or organization logo — Producer or Owner (org logo is Owner-only).
- Invite or remove team members — Owner only.
- Call Showtime — Producer by default. Owners can flip a per-event toggle to grant Crew the call-Showtime button.
- Edit event details (name, client, dates, venue, video wall toggle) — Producer or Owner only.
- Manage billing or subscriptions — Owner only.
Want Crew to call Showtime?
Owners can toggle this per event. Open the event's Team tab, find the Crew member, and flip the "Allow calling Showtime" switch on. The Crew member sees the Call Showtime button on their next page load.
If you genuinely need to do something Crew can't
Two options, in order of preference:
- Ask your Producer or Owner to make the change. For most things — renaming a session, swapping a logo — this is faster than promoting you and then promoting you back.
- Ask to be promoted to Producer. An Owner can change your role on the event's Team tab in two clicks. The promotion takes effect on your next page load.
"I'm a Crew member on one event and Producer on another"
That's normal and expected. Overture roles are per event, not per organization. You can be Producer on Acme Q3, Crew on Acme Q4, and Viewer on Acme's internal all-hands — all on the same Overture account at the same time. The role badge in the top-right of the event page shows which role applies on the event you're looking at.
Permissions are server-enforced
The UI hides buttons you can't use, but the server also rejects forbidden edits even if you find a way to fire them. You won't accidentally break something by trying — at worst you'll get a "Not allowed" toast.