How taxes and VAT are handled

Tax handling on Overture is run through Stripe Tax — the same engine that powers billions in SaaS transactions across 50+ countries. This article explains who gets charged tax, how the rate is determined, and what to do if your organization is tax-exempt.

The short version

• Tax (if any) is calculated at checkout based on your billing address — not where Overture is located.
• U.S. customers see state sales tax where applicable. Non-U.S. customers see VAT or GST where applicable.
• Tax-exempt orgs can submit a VAT/GST number or U.S. resale certificate to remove tax going forward.
• The tax line is shown clearly on your invoice and is fully credited if you're refunded.

How the rate gets picked

When you check out, Stripe asks for your billing address. Based on that address, Stripe Tax looks up:

• Whether the jurisdiction taxes digital services / SaaS
• The current rate as of the day of the charge
• Whether any local exemptions or reduced rates apply (e.g. a state that taxes most SaaS but exempts events-industry tools)

The tax line on your invoice will show the exact rate, the jurisdiction, and the amount. Stripe remits the tax to the relevant authority on Overture's behalf — you don't need to do anything separate.

For U.S. customers

Most U.S. states tax SaaS, but the rules vary widely:

• States like Texas, Washington, New York, and Massachusetts tax SaaS at the standard sales tax rate
• States like California, Oregon, and Montana don't tax SaaS at all
• Some states tax SaaS only above a revenue threshold — those rules can change quarterly

If your business is a tax-exempt entity (non-profit, government, reseller), you can submit your resale certificate or tax exemption certificate to [email protected]. Once verified, future invoices will be issued tax-free.

For non-U.S. customers

Overture supports VAT (Europe, UK), GST (Canada, Australia, India), and similar consumption taxes elsewhere. At checkout you can enter your VAT number or GST number in the dedicated field — Stripe validates it in real time and, where applicable, applies the reverse-charge mechanism so no tax is added.

If you already subscribed and need to add a VAT number after the fact:

1. Open the Stripe billing portal

   Settings → Billing → Manage billing in Overture. See How to update your payment method for the exact path.

2. Update billing information

   Click Update information in the Billing Information section. There's a field for tax ID (VAT/GST/ABN, etc.) — paste yours and save.

3. Future invoices reflect the change

   Your next renewal invoice will be issued with the correct tax treatment.

Common questions

Why don't I see any tax on my invoice?

Either your jurisdiction doesn't tax SaaS, the threshold for SaaS taxation in your state hasn't been hit, or you successfully submitted a tax-exempt certificate or VAT number. All three are normal — your invoice is still valid.

The tax rate looks wrong.

Double-check the billing address on your subscription matches your actual business location. Stripe Tax is highly accurate, but if you set up the subscription with a different address, you could be seeing rates for the wrong jurisdiction. Update your billing address in the Stripe portal under Update information, and if a recent invoice should be re-issued, email [email protected].

Can Overture issue an invoice without tax for my exempt org?

Yes — for verified tax-exempt orgs. Send your exemption certificate (resale certificate, 501(c)(3) determination letter, government tax-exempt cert, etc.) to [email protected]. Once we confirm, your account is flagged tax-exempt and all future invoices skip the tax line.

I'm a tax professional — what's Overture's tax position?

Overture is operated by RAND Meridian, LLC, a Florida limited liability company. Tax collection and remittance is handled by Stripe Tax as our Merchant of Record for tax compliance. Detailed tax policy questions can be addressed to [email protected] — we'll loop in our accounting partner if needed.