How to recover a lost password

Reset your Overture password in about a minute via the Forgot password? link on the sign-in page. Reset emails arrive from [email protected] and the link is valid for 30 minutes.

~2 min read All users

Forgot your password? Reset it yourself in about a minute — no support ticket needed. Here's the exact flow.

Steps

  1. Go to the login page

    Open app.overture.show in your browser. If you're already on a different Overture page, click Sign in in the top-right or navigate to the login URL directly.

  2. Click "Forgot password?"

    Below the password field, you'll see a Forgot password? link. Click it.

  3. Enter your email

    Type the email address on your Overture account and submit. Within a minute you'll receive a password-reset email from [email protected].

  4. Open the email and click the reset link

    The email contains a one-time reset link that's valid for 30 minutes. Click it — it opens a page in your browser where you can set a new password.

  5. Set your new password

    Choose a strong new password (at least 12 characters, with a mix of letters, numbers, and symbols). Confirm it, then submit. You'll be signed in automatically and dropped on your dashboard.

Reset links expire

The reset link is valid for 30 minutes after we send it. If you don't get to it in time, just go back to the login page and click Forgot password? again — we'll send a fresh one. Each new reset link invalidates any previous one.

The email isn't arriving

Almost always one of these:

  1. Check spam / junk

    Password reset emails sometimes get caught by aggressive spam filters. Mark the message as "not spam" so future Overture emails reach your inbox.

  2. Make sure you used the right address

    Reset only works for an address that's actually on file. If you're not sure which address you signed up with, try your most common work email first, then any personal address. We don't send "no such account" emails (to protect privacy), so a missing email could just mean the address isn't on the account.

  3. Wait a couple of minutes and try again

    If your company's mail server has a queue delay, the email may take up to 5 minutes. After 5 minutes with nothing in inbox or spam, send a fresh reset and ask your IT team to allowlist @overture.show if needed.

  4. Email support

    Still stuck? [email protected]. Mention the email address you're trying to use and we'll either find your account or tell you which address is actually registered.

Locked out completely?

If you've lost access to the email account itself (not just the password to Overture), email [email protected] from any email you can prove you control and explain the situation. We'll verify your identity through your account owner or billing records and reset the email on your account so password recovery can work again.

Related